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Cheriya Narayana Tailam
💳 Refund & Return Policy (India – AYUSH Medicines)
Non-Returnable Products
As per Indian regulations, AYUSH medicines and supplements are generally non-returnable due to safety and hygiene reasons.However, returns or refunds are allowed if:
The product delivered is damaged, defective, or leaked.
The product is expired at the time of delivery.
The wrong item was delivered.
Return/Refund Procedure
To initiate a refund or replacement:
Contact our support team within 48 hours of receiving the order at [insert contact/email].
Share your order number, invoice, and clear photos/videos of the damaged or incorrect product.
After verification, we will arrange a replacement, store credit, or refund (as applicable).
Approved refunds will be processed to your original payment method within 7–10 business days.
Order Cancellation
Orders can be cancelled before dispatch by contacting customer support.
Once an order has been shipped, it cannot be cancelled or modified.
If an order is cancelled due to product unavailability or regulatory restrictions, a full refund will be issued.
Important Notes
All products are sourced from licensed AYUSH manufacturers registered under the Drugs and Cosmetics Act, 1940.
We comply with the Ministry of AYUSH’s e-commerce and labeling standards.
We do not claim to cure, prevent, or treat any disease — please consult a qualified AYUSH practitioner before using any product.
Keep all products out of reach of children and store as per the label instructions.